Due to the digital nature of this product and the immediate access to source code, playbooks, configurations, and documentation, all sales are final.
Refunds are not provided by default once the product has been downloaded or accessed.
Technical issues (exception process)
If you experience a technical issue that prevents the product from working as described, please contact us within 7 days of purchase with a clear description of the problem.
We will make a reasonable effort to assist and resolve the issue.
Acceptance
By purchasing this product, you acknowledge and agree to this refund policy.